Our Team
Who are we?
OSP are passionate about enabling individual growth, and opt for a hands-on, flexible approach that allows each consultant to work effectively within their field.
We strive to support a vast array of businesses, and that requires a team like ours.
The office dogs help too….
Tristan Kemp
Managing Director
What is their professional background?
Tristan worked his way up through the visual merchandising, and subsequently space planning ranks at B&Q. In 2014, he saw an opportunity to provide an expert resource in the retail market (at the time, this was just him and his laptop). Having onboarded significant retailers, the company has grown from strength to strength under his management, and he now manages teams in three locations across the UK.
Do they have a specialty?
Tristan manages our process integration and consultants. He believes passionately in a positive working environment, and enjoys a forward-thinking approach to office life!
Most memorable OSP project to work on, and why?
Tristan has always had a soft spot for garden centres, the variation of their ranges and the chaos this can sometimes bring to a project!
What is life like outside of OSP?
Tristan has spent years racing boats, and is an accomplished Yacht Racer and Kitesurfer. Having recently welcomed another baby into the mix, no day is the same!
If they could pick a superpower, what would it be?
Spending as much time in or on the water as he does already, breathing under water would be Tristans superpower of choice.
Bella Cooper
Head of Business Development
What is their professional background?
Bella worked as a sailor during her law degree, which led into a full-time sailing career out of university. Having subsequently worked in asset finance, Bella joined us to re-brand OSP and manage all things development, legal and whatever else we throw her way!
Do they have a specialty?
Bella manages our contracts, ensuring our clients are comfortable putting pen to paper, and plays a key role in overall strategy and planning at OSP.
Most memorable OSP project to work on, and why?
Managing the re-brand of the company was an exciting time early in Bella’s career with OSP.
What is life like outside of OSP?
Based in Wiltshire, Bella enjoys any countryside sport and is often found out in the rain with her two Spaniels.
If they could pick a superpower, what would it be?
Changing the weather. To be able to dry up the skies and not get rained on all day would be a truly wonderful thing!
Shaun Brown
Chief Technical Officer
What is their professional background?
As well as boasting an impressive technical background, Shaun has worked in retail for twelve years. First at Boots, Shaun moved on to head up Space Planning for Thorntons, and more recently set up a new Space Planning function with the Royal Voluntary Service.
Do they have a specialty?
Shaun is a micro space and solutions specialist who enjoys thinking out the box to leverage tools for maximum efficiency and impact.
Most memorable OSP project to work on, and why?
Shaun is our leading PowerBI expert, and has managed the development of our bespoke analytical products.
What is life like outside of OSP?
Previously a semi-professional organist and pianist, Shaun loves to spend his time making music. He is also a Scout and Beaver leader, enjoying the great outdoors of Scotland with his wife and five young children!
If they could pick a superpower, what would it be?
A Harry Potter fan, Shaun wishes he could have Hermione Granger’s time turner: a multi-faceted professional, this would allow him to fit in everything he wants to do, and still spend quality time with the family!
Andrew Higgs
Software Developer
What is their professional background?
After a career in the Royal Signals, Andrew joined Nationwide marketing team prior to launching his own advertising agency in 1989. Tri-Direct grew into a £50m turnover business, with offices all over the UK. Overseeing the companies IT capabilities, the business became valued for its data and analytics, which were subsequently extended when it was acquired by a top London firm. As head of IT, Andrews experience has been invaluable in developing our processes
Do they have a specialty?
Tech, tech, and more tech!
Most memorable OSP project to work on, and why?
Andrew has developed a universal app that streamlines core processes. He found this rewarding as he had to meet the challenge of familiarising himself with a new industry, and make it work alongside existing methods.
What is life like outside of OSP?
Also a keen sailor, being on the water, his bike or the tennis court keeps Andrew happy.
If they could pick a superpower, what would it be?
Andrew would like to instantly implant the knowledge to write Python in a co-workers brain so that they didn’t have to use Excel, because he ‘hates it being used as a pseudo database’.
Mike Bewley
Senior Project Manager (CAD)
What is their professional background?
Previously a store planner at B&Q, Mike has worked on range reviews and full store re-plans. He has worked on a variety of projects for various retailers including One Stop, Co-op, Morrisons and Waitrose. More recently, Mike has worked as Quality Manager within the manufacturing industry, managing a large team. We are delighted to have added Mike to the team and he has already made a positive impact on our current projects.
Do they have a specialty?
Throughout his career, Mike has demonstrated an ability to provide excellent customer service. With an inherent attention to detail, he has managed our Micro team and large accounts with precision and positivity.
Most memorable OSP project to work on, and why?
Mike’s brilliant management of CAD Services leads the pillar from strength to strength.
What is life like outside of OSP?
Outside of work, Mike enjoys family life with his toddler twins, partner, dog and cat! Working on his motorbike and track day car on the weekends, Mike is a practical man and loves a project.
If they could pick a superpower, what would it be?
Mikes superpower would be super-strength and agility: the ability to overcome difficult situations and adapt to tasks in varied ways!
Geoff Carr
Senior Project Manager
(Planogramming)
What is their professional background?
Following a degree in Management, Geoff obtained his wine qualifications, working for a National wine retailer before joining B&Q in the buying team. He has subsequently developed an extensive background in retail, working as a retailer, buyer and supplier. Geoff has lead teams, launched new products and designed new retail equipment. His background in the industry lends well to the wide scope in his role with us at OSP.
Do they have a specialty?
As the account lead on our Micro-projects, Geoff enjoys working to simplify complex processes, improving the efficiency of our client solutions, and creating an excellent client experience.
Most memorable OSP project to work on, and why?
His most memorable project with OSP was for Wyevale Garden Centres, who came to us to help them set up their upcoming ranges. The head office decided they would use an old mushroom shed on one of their nursery sites as their base! It was cold, smelly and flooded when it rained, but in the sunshine it was lovely, the work he helped with was great, and the team at Wyevale were fantastic. It just goes to show how much the environment adds to the project!
What is life like outside of OSP?
Keeping busy with his family, Geoff enjoys sharing experiences with his two kids. He stays in shape in the gym, and balances this with an expertise in wine!
If they could pick a superpower, what would it be?
A fixer, Geoff would like to control Space and Time, to right wrongs and to spend more time in the places that matter.
Nayaa Owusu
Retail Analyst & Solutions Developer
What is their professional background?
Utilising her Mathematics degree and analytical skills working as an operations analyst and subsequently project analyst, Nayaa’s ability to optimize processes, identify inefficiencies, and implement improvements within a business has been crucial in developing strong problem-solving skills. As well as a solid technical background, Nayaa also has hands on experience in Merchandising, making decisions to maximize product visibility and profitability.
Do they have a specialty?
Nayaa has a talent for quantitative analysis, statistical modelling and thrives in a data-driven environment. Anaything that involves digging into data to identify and solve problems..
Most memorable OSP project to work on, and why?
Nayaa has been working hard automating internal processes and working closely with clients on a very exciting product launch.
What is life like outside of OSP?
An active person, Nayaa is often found in the gym, at pilates or at a run club! A keen arsenal fan, she makes sure never to miss a game and also has a passion for travelling, especially to Ghana where Nayaa is originally from.
If they could pick a superpower, what would it be?
The ability to experience something for the first time again. There are countless books, movies and countries Nayaa wishes she could rediscover!
Meet the Dogs...
About me
Name: Nelson
Age: 4 years old
Likes: Sausages
Dislikes: Cheap dog food
Does he have a superpower? If not, what would it be? Fly to catch birds
About me
Name: Olive
Age: 3.5 years old!
Likes: Sleeping
Dislikes: Anything that isn’t sleeping
Does she have a superpower? If not, what would it be? Her one eye means she is very steady and calm for a spaniel!
We are often in search of experienced Space Planners, CAD technicians, or those looking to start in the industry. We believe in the person as much as we do their experience. If you are looking to work within a team like ours, please e-mail careers@osp-retail.co.uk
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